Claims · 24/7
Something’s gone wrong? That’s what we’re for.
Lodge a claim any time — day, night, weekend, back paddock. One call and your broker takes over the legwork.
Call 0800 000 000Prefer email? Reach us at hello@shieldedinsurance.co.nz
Call us — any hour
Claims can be lodged 24/7. Tell us what happened; we'll take it from there.
We manage the insurer
Your broker handles the insurer, the assessor and the paperwork — you deal with one person, not a queue.
You get the outcome
We keep you informed at every step and fight your corner until the claim is settled.
Handy to have ready when you call
- · Your name and policy or company name
- · When and where it happened
- · What was damaged, lost or involved
- · Photos, if it's safe and practical to take them
Don’t have everything? Call anyway — we’ll work with what you’ve got.